Dog Boarding FAQ Trivandrum | Neolokam — All Your Questions Answered

Question 1

Is cage free dog boarding safe?

Accepted Answer

Yes. At Neolokam, cage-free boarding is safe because dogs are grouped by behaviour (not randomly mixed), supervised by experienced trainers at all times, and every dog must complete a mandatory trial visit and behaviour assessment before boarding. The 1.5-acre natural farm has zero concrete — natural soil, trees, and open fields — which significantly reduces dog stress.

Question 2

How much does dog boarding cost in Kerala?

Accepted Answer

At Neolokam Trivandrum, dog boarding is available via annual membership: Rs.11,111/year for small dogs, Rs.15,555/year for medium dogs, Rs.22,222/year for large dogs. Each plan includes 30 boarding days, swimming sessions, training, and grooming. Per-day and per-stay options also available — call 7736390719 for rates.

Question 3

What vaccinations does my dog need for boarding?

Accepted Answer

All dogs at Neolokam must have: Rabies vaccine (mandatory), all core vaccines up to date, and tick prevention treatment applied before visiting. Vaccination proof is required at the time of visit. This protects all dogs and farm animals on the property.

Question 4

Why does Neolokam only allow visits from 6 AM to 9 AM?

Accepted Answer

The 6–9 AM window is strictly enforced to: prevent barking triggered by random arrivals, maintain the structured daily routine (play → feed → clean), avoid dangerous post-9 AM Kerala heat, allow staff rest after 6 AM–12 PM active duty, and keep visits separate from pickup/drop logistics. This timing is what keeps the dogs calm and healthy.

Question 5

Can I board my dog without a cage in Trivandrum?

Accepted Answer

Yes. Neolokam is the only fully cage-free dog boarding facility in Trivandrum on 1.5 acres of open natural farmland. Dogs are never locked in cages. They live in behaviour-based supervised groups on natural soil with swimming, trekking, and socialisation available daily.

Question 6

What food do dogs get at Neolokam?

Accepted Answer

All boarding dogs receive home-style cooked food — hygienic, nutritious, and personalised to each dog's needs. No commercial dry kibble. Diet plans are monitored throughout the stay. You can share your dog's food preferences and allergies during the trial visit.

Question 7

Does Neolokam have a swimming pool for dogs?

Accepted Answer

Yes. Neolokam has a natural splash pool for dogs. Swimming sessions are supervised and included in all membership plans. Swimming is excellent for joint health, stress relief, fitness, and confidence building.

Question 8

What is the mandatory trial visit and why is it required?

Accepted Answer

The trial visit is a mandatory, non-negotiable requirement before any dog's first boarding stay. During the visit (6–9 AM), your dog explores the farm, meets the staff, and is assessed for temperament and group compatibility. This prevents stress during actual boarding and ensures we place your dog in the correct group. No dog boards without completing this first.

Question 9

How long can a dog stay at boarding at Neolokam?

Accepted Answer

Membership plans include 30 boarding days usable within 12 months — can be used as single nights, weekends, or extended stays of 3–14 days. There is no fixed minimum or maximum per visit. Most members use boarding during family trips, Onam, Vishu, work travel, and pilgrimages.

Question 10

Can I visit my dog while it is boarding?

Accepted Answer

Parent visits during boarding are allowed only during the 6–9 AM window and must be planned in advance. Unexpected visits can trigger barking, stress, and disruption for all dogs. We send daily WhatsApp updates and photos so you stay connected without needing to visit.

Question 11

What is the home dog grooming service at Neolokam?

Accepted Answer

Neolokam offers professional home dog grooming in Trivandrum starting at Rs.1,500. Our groomer visits your home — no transport needed. Services include nail cutting, ear cleaning, hygiene trim, paw trimming, combing, bathing, and drying. Suitable for all breeds and temperaments. WhatsApp 7736390719 to book.

Question 12

What dog breeds can board at Neolokam?

Accepted Answer

All breeds are welcome — Labradors, Golden Retrievers, German Shepherds, Shih Tzus, Beagles, Indie dogs, and more. Dogs are grouped by behaviour (The Saint, The Fireball, The Star), not by breed or size. Every dog must pass the trial visit before boarding.

Question 13

What should I NOT bring when boarding my dog?

Accepted Answer

Do NOT bring: food bowls (Neolokam provides all food and water), toys (can trigger resource guarding), sleeping mats or pajamas (unnecessary and can cause issues). Just bring your dog, vaccination records, and the dog's collar. Neolokam handles everything else.

Question 14

What is the membership plan and how does it work?

Accepted Answer

Neolokam annual memberships give 30 cage-free boarding days usable within 12 months. Plans: Essential (Rs.11,111 — small dogs), Villager Elite (Rs.15,555 — medium dogs), Royal Resident (Rs.22,222 — large dogs). Each includes swimming, training, grooming, food, daily updates, and priority booking.

Question 15

What is carbon capture farming and why does Neolokam operate on it?

Accepted Answer

Carbon capture farming means the 1.5-acre land is planted with tropical fruit trees and native species to absorb CO2, restore soil health, and increase biodiversity. Dogs live on this living farmland — zero concrete, natural soil, zero city pollution. Dog boarding revenue funds tree maintenance. It is Kerala's only eco-mission dog boarding facility.

Question 16

Is there a cage-free dog boarding facility in Trivandrum?

Accepted Answer

Yes — Neolokam is Trivandrum's only cage-free dog boarding on 1.5-acre natural farmland. Zero cages, zero concrete. Dogs board in supervised, behaviour-assessed groups. Call or WhatsApp +91 77363 90719 to book a mandatory trial visit.

Question 17

What is the price of dog boarding in Trivandrum?

Accepted Answer

At Neolokam, annual memberships start at ₹11,111 for small dogs (30 boarding days). The Villager Elite plan is ₹15,555 for medium dogs, and the Royal Resident plan is ₹22,222 for large breeds. Per-stay rates are also available. Call 7736390719 for current pricing.

Question 18

Does Neolokam accept all dog breeds?

Accepted Answer

Yes — we accept all breeds including Labrador, Golden Retriever, German Shepherd, Husky, Shih Tzu, Pomeranian, Cocker Spaniel, Beagle, Indie dogs, and more. Every dog undergoes a mandatory trial visit and temperament assessment before their first boarding stay.

Question 19

What vaccinations are required for boarding?

Accepted Answer

All dogs must be up to date on rabies, distemper, parvovirus, and leptospirosis vaccines. Tick prevention treatment must have been applied within 3 days of the boarding start date. Vaccination records are checked at the trial visit.

Question 20

Can I visit my dog during their boarding stay?

Accepted Answer

Visitor hours are 6–9 AM daily by appointment. Dogs board 24/7 on the farm with trained staff present at all times. You receive daily WhatsApp photo updates throughout every stay.

Question 21

Does Neolokam offer home dog grooming in Trivandrum?

Accepted Answer

Yes — our professional groomer visits your home in Trivandrum. Services include nail cutting, ear cleaning, bathing, blow-dry, hygiene trim, and paw care. Starting from ₹1,500 for small dogs. WhatsApp 7736390719 to book.

Question 22

How far is Neolokam from Technopark, Pattom, and Kovalam?

Accepted Answer

Neolokam is at KP 21/385-B, Edathara, Kollodu, Malayiinkil — approximately 20–30 minutes from Technopark, 25–35 minutes from Pattom, and 25–30 minutes from Kovalam depending on traffic.

Question 23

What are the visiting hours for the Neolokam dog park?

Accepted Answer

Visitor and drop-off/pick-up hours are 6:00 AM to 9:00 AM daily, by appointment only. Dogs board on the farm 24 hours a day. Call or WhatsApp 7736390719 to schedule your visit time.

Question 24

Is Neolokam suitable for anxious or reactive dogs?

Accepted Answer

Yes — Neolokam specialises in anxious and reactive dogs. The open natural farm environment, calm group dynamics, and behaviour-assessed grouping make it significantly better for stressed dogs than any kennel or concrete facility. Many dogs show major behaviour improvement after their first extended stay.

Question 25

What makes Neolokam different from other dog boarding in Kerala?

Accepted Answer

Neolokam is the only cage-free dog boarding facility in Kerala operating on 1.5 acres of open natural farmland. Zero cages, zero concrete, behaviour-based group placement, home-cooked food, trained staff, and a mandatory trial visit for every dog. It is also a carbon capture farm — an eco-initiative that plants and maintains tropical fruit trees on the land.

Everything You Want to Know About Dog Boarding at Neolokam

Safety & Cage-Free

Is cage free dog boarding safe?

Can I board my dog without a cage in Trivandrum?

What is the mandatory trial visit and why is it required?

Pricing & Membership

How much does dog boarding cost in Kerala?

Can I split the 30 boarding days across multiple visits?

What happens if I don't use all 30 days?

Visiting Hours & Rules

Why does Neolokam only allow visits from 6 AM to 9 AM?

What should I bring for the trial visit?

Food & Care